Privacy Policy

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

Storage, Use, Sharing & Disclosure

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookies

We use cookies on this website. Cookies are small text files created by a web server, delivered through a web browser, and stored on your computer. They provide a means for websites that you visit to keep track of online patterns and preferences, as well as to identify return visitors. Cookies make the personalisation of your web experiences possible, so that you do not need to re-enter your information each time you visit a website.

If you login to the members-only section of our site, we set a cookie with a randomly-generated anonymous identifier to allow you to navigate those pages 

We also serve cookies to help us anonymously track web traffic, as described above. 

In addition, other companies serve cookies via this website as part of the opt-out process. To enable a consumer to opt out a member company, the member company must set an "opt-out cookie" on the consumer's browser. Please note that if you delete any opt-out cookies obtained using the opt-out page, such as by clearing all cookies in your browser, you will need to return to the opt-out page to renew your choices. However, the DAA offers a tool that helps to preserve your opt-out cookies and prevent them from being deleted.

You have the ability to manage the use of cookies on your computer using controls in your browser. To learn more about how to manage cookies, visit http://www.allaboutcookies.org/.

Third Party Content, Links, and Plug-ins

This site contains links to other websites not owned by BVA Hydraulics UK.  Please be aware that we are not responsible for the privacy practices of those, or any other, sites. If you have questions about how those websites collect and use data, you should carefully read those sites’ privacy policies.

This site may also offer you the ability to interact with social plugins from social media sites, such as Facebook (facebook.com), Linked in (linkedin.com) and Twitter (twitter.com).  The social media sites may receive data when you visit a website that has plugins. In some cases, we may know that you clicked on a social plugin such as a Facebook Like button, or receive other information from the social media sites. Similarly, if you have previously provided personally identifiable information to a third-party operating a plug-in on this website, then this third-party may recognise you on this website. Your use of social network plugins is subject to each social media site’s privacy policy, which may be different from ours, so please read these policies carefully to understand their policies and your options. As with linked sites, BVA Hydraulics UK has no control over the information that is collected, stored, or used by social network plugins. 

Changes to Our Privacy Policy

As our organisation, membership, and services evolve, this Privacy Policy may be revised to reflect those changes. We reserve the right to amend this Privacy Policy at any time, for any reason. Notice of such amendments will be posted as an updated Privacy Policy on this website, and an effective date will be indicated. Users are encouraged to check our site frequently to review the current Privacy Policy in effect.  X

 

If you don’t want us to process your data anymore, please contact us at kay@bvahydraulic.co.uk or send us mail to:

BVA Hydraulics UK,

8 High Horse Close,

Rowlands Gill,

Tyne & Wear

NE39 1AN 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at

kay@bvahydraulic.co.uk or send us mail to:

BVA Hydraulics UK,

8 High Horse Close,

Rowlands Gill,

Tyne & Wear

NE39 1AN 

 

 

Telephone: +44 (01207) 549625 

Mobile: 07751 747 845 

                    Email: salesuk@bvahydraulic.co.uk   

 

 

 

 

 

© 2018 by BVA Hydraulics UK  

 

BVA Hydraulics UK